In other words don't expect to always be great. Disappointments failures and setbacks are a normal part of the lifecycle of a unit or a company and what the leader has to do is constantly be up and say 'we have a problem let's go and get it'.

Random Quote

I think it's a terrible thing to write and not enjoy it. It's a sad thing. But of course a lot of people do work because they need to eat. And we all need to eat but that's not the only reason to work. You couldn't have paid me not to write.